Complaint Resolution Process
Documents for download are pdfs.
Appendix to Complaint and Appeal Rule
Essentially a list of frequently asked questions, this document was included as an appendix to the new complaint and appeals process rule, effective May 1, 2014. County Boards are required to give this to individuals and families that decide to formally seek review of a decision directly affecting services. Disputes may also be settled informally by making an appointment with the program director or superintendent before following these rules.
County Board Complaint Resolution and Appeal Process
OAC 5123:2-1-12 --The Ohio Department of DD's new complaints and appeals procedure for county boards, effective May 1, 2014
Overview of all complaint processes
Because the County Board's services are so diverse and funded through a number of sources, here are many complaint resolution processes available to people who receive services. Some are even through other agencies. This brochure provides a simple guide to most of them.
2017 HIPAA Privacy Notice
Important information about your rights. Please read.

Other Issues
If your complaint is about something other than your services,
please use the "Feedback" or "Contact Us" pages on this website.